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Business Risk Management
Implementing ERP and other software systems can transform your business, but only if your operations and processes are fully aligned. Without proper change management, risk, and training, even the best technology can underperform. Creating severe negative impact to business income.
We help organisations mitigate these risks through process improvements, hands-on training workshops, and comprehensive documentation, all built around compliance and governance standards. Each process is risk-assessed to ensure seamless adoption, operational efficiency, and measurable, long-term success.
Evaluate Change Impact & Readiness
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Prior to project commencement, an evaluation of the impact and readiness of the change will be conducted.
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Workshops will be conducted with key stakeholders, knowledge experts and change leads, either virtually or in person.
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This is an essential component for early adoption change management as it will allow us to examine the proposed change, determine how it will risk impact the organisation, and confirm the actions with targets required have been agreed with the stakeholders to ensure that the business is ready for implementation.
Strategy Formulation & Develop Change Management Plans
Executing the Change Management Plan during the implementation process
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Implementation is monitored, measured, and controlled against baseline plans with regular inventory undertaken.
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Through close collaboration with your key stakeholders, we ensure that they complete the necessary actions to achieve acceptance and readiness.
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Using our change management scoretracker, we rate the progression of each stakeholder group. This will enable us to address issues and risks straightaway.
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Test plans for each phase will be developed in line with best practice and software development spec agreement, these will be monitored closely in RTI to ensure that risks are identified as soon as possible.
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End-to-end training materials will be developed to ensure teams and change leaders are prepared to support end users. Ensuring sustainability of expert level skills are retained.
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Detailed Cutover and contingency plans will be in place with leads assigned to each area.
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Assisted Project Support Phase and Exit Criteria with IT/Software support will be agreed to ensure effective ticket flow incident management for go live, hypercare phase and handover.
Post Go live and closure procedure of change management
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Review of new processes implementation and alignment.
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Hypercare and handover completion and sign off following SLA review.
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Business benefits realised actuals report prepared for opportunities of further analysis on ROI.
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Change implementation document with learnings prepared and provided.
Businss Change
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